Frequently Asked QuestionsHelping educate
Answers to your questions
Please review the FAQ’s below. If you do not see your question below, please feel free to ask us.
HOW DO I MAKE AN APPOINTMENT
Call us at 1-306-347-2273 or 1-877-522-7464 and we can schedule an appointment for you with any of our counsellors.
Emergency situations are considered on a case-by-case basis and are usually dealt with within 48 hours.
You can also book an appointment directly from this website.
HOW MUCH DOES IT COST?
Our rates vary from $30.00 to $130 per 50-minute session based on individual circumstances. Depending on where you work, you may have an assistance program such as Employee Assistance Plan (EAP) or an Employee and Family Assistance Plan (EFAP) that will pay for all or part of the fee.
If that isn’t the case, then you can discuss the cost with the Office Manager who will use a sliding scale based on a client’s earnings. Please do not let cost prevent you from coming and getting the help that you need. Our first priority is to serve those who come to us.
DO YOU HAVE COUNSELLORS WHO SEE CHILDREN?
We do have counselors who deals specifically with children. We often work with children, young adolescents and teens.
DO YOU HAVE SOMEONE WHO DEALS WITH ADDICTIONS?
Yes, counselors have a keen desire to work with individuals with addictions problems such as drugs and alcohol.
WHAT CAN I EXPECT FROM MY COUNSELLOR?
You can expect compassion, empathy, and a listening ear. You can expect transparency and directness when you ask questions about the counsellor’s theoretical orientation.
CAN I BE ASSURED OF CONFIDENTIALITY?
Yes, all of our counselors abide federal and provincial legislation that requires full confidentiality.
WHAT ARE YOUR OFFICE HOURS?
Our hours for appointments are:
- Monday 10:00 a.m. to 7:00 p.m.
- Tuesday 10:00 a.m. to 7:00 p.m.
- Wednesday 10:00 a.m. to 9:00 p.m.
- Thursday 10:00 noon to 9:00 p.m.
- Friday 10:00 a.m. to 3:00 p.m.
- Saturday 10:00 a.m. to 3:00 p.m.
We are closed on weekends as well as all statutory holidays. Special appointment times on weekends can be arranged by calling 306-347-2273.
We Need Your HelpPlease Donate!
The Caring Place takes clients regardless of ability to pay.
As a result, many people who otherwise could not afford professional counselling find help at The Caring Place. Our Client Support Fund is currently running very low. So we need your help to help other people less fortunate!